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Call Toll Free: 1-877-329-9530
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| Ordering Information - Product Sizing - Return Policy |
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U.S. Shipping with UPS only $7.95:
Continental U.S. ORDERS ONLY. Orders are shipped UPS Ground. We only ship to the Continental United States for $7.95 no matter how large the order. Take advantage of the offer by purchasing multiple items at the same time. We ship out most orders within 1 business day. Therefore, you typically would receive your order in around 5 business days.
Do you offer faster shipping?
Yes, we offer an expedited shipping process for an extra charge.
UPS 2 to 3 Business days $14.95
UPS 1 to 2 Business days $24.95
What time do orders ship out?
Orders received before 2:00 PM EST Monday thru Friday are usually shipped out the same day.
Payment Methods and Security:
We accept secure online credit card payments using Visa, Mastercard, Discover, and American Express through our payment processor PayPal. After making your payment through PayPal, just make sure to click the link to return to our site, so the cart may process your transaction. You may also send a cashier check or money order after checking out with our cart.
It mandatory to have an RMA number in order to return a product.
What is an RMA number? RMA stands for a RETURN MERCHANDISE AUTHORIZATION. In order to process a return, you must request an RMA from our website by clicking on our contact us form. An RMA will be issued if all return guidelines are met as long as the RMA Request is made within our 30 return period. Once an RMA number is issued, it will be valid for 15 days, within which time we must receive the returned products. Please place the RMA number issued to you on ALL boxes containing the returned items. RMA numbers will not be extended, modified or reissued from their original request.
What If I return a package without an RMA number?
Please do not return any unauthorized items to us, as they will be refused. We ask that all RMAs be requested online for your convenience on our contact us form. A representative from our returns department will contact you, usually within 48 hours, via email, telephone or fax, to provide your RMA number and return instructions to you.
How do I receive a refund on a return?
We do not offer full refunds on returned items. Any items returned have a 15% restocking fee and and are not refunded on shipping charges. All items must be returned in like new condition with all of the tags attached. All items must include their original packaging. All return requests MUST be made within 30 days of the invoice date. There are no refunds after 30 days.
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